Returns

Return Policy 
We offer returns and exchanges as long as it's within the first 21 days of order date and is NOT a Final Sale item. All items listed as FINAL SALE are unable to be returned or exchanged.

All products must be returned unworn, unwashed, in their original condition, and with all tags attached, including any standard padding that your Brami comes with. Failure to return items with the standard padding may result in your refund being denied, as we reserve the right to refuse returns that show any signs of wear.

Buy 2 Get 1 Free items will be exchanged/refunded as per the discount spread across the items in the order. Please contact [email protected] for additional information as needed. 
Please keep note that the return window closes at 12 AM EST the day provided when your order information is inputted into the Return's Center. 
Outbound shipping fees and Route Protection Plan costs are non-refundable.

For returns resulting in a refund via original form of payment, a restocking and processing fee of $5.00 will be applied. This fee is for each return request! It is important to note that this fee does not apply to returns made for store credit or domestic exchanges.
If you've initiated multiple returns, kindly avoid combining them in a single package. Each return request is associated with a unique and individual return label, crucial for tracking purposes.
Facebook/Instagram Return Requests
To process your return, please submit a request through our Returns Portal on our website in addition to any request submitted through Meta. You can start the process by clicking here: Returns Center - Klassy Network. Once you complete the return request, you'll receive a pre-paid shipping label, and we’ll approve your return promptly. 

International ReturnsPlease note that as an international customer, you will be responsible for covering the shipping costs associated with returning the item.

To initiate the process, please click here: Returns Center - Klassy Network. You will find all the necessary information there to begin your return.

If you choose to proceed with a return, please ensure that your item(s) are unworn, in their original condition, with the tags still attached.

When shipping your item(s), please send them to the following address:
9550 Park South Ct. Suite 250 Orlando, FL 32837

To ensure a smooth return process, please keep a record of your tracking number as this will help us verify your return. We cannot guarantee that your return will be processed without this information.

How to submit a returnTo start the return request for your order, please enter your order number and email address/zip code. If you are returning an exchange order, please make sure to include EXC-XXXXXX-1 in your order number.

Once your information has been inputted, your order will be accessed to start the return process! 
Select the item(s) you wish to return by clicking on the product. 

You will then be prompted to select why you are requesting a return for that particular item.
After filling out the reason for your request, our Return's Center will ask if you wish to change your return to an exchange with an additional credit. To proceed with a return, click "Get $xx".
You will then be asked to select your preferred method of return credit. We can provide you with either store credit or a refund via original form of payment. Please note that returns via original form of payment are subjected to an $8 processing fee.


Once all information has been inputted, we ask that you review your return request to ensure all information is correct. If everything looks good, click "Submit return"!

After the return is submitted, you will receive a pre-paid return shipping label (for domestic customers). We also offer QR codes as well! 
In order to start the process please click here: Returns Center - Klassy Network

Gift ReturnsPlease select the small button at the bottom of the screen that says, "Returning or exchanging a gift". If you do not know the order number/email of the person that gifted this to you, proceed by selecting "Don't have your order number?" it will then ask you to provide additional details so that we can help you with this return.

In order to start the process please click here: Returns Center - Klassy Network

ReturnsUpdated 7 months ago

Return Policy

International Returns

How to submit a return

Gift Returns